Let’s walk through how to get started with Slack Connect direct messages and Slack Connect channels, and then discuss when you’d use one over the other. If you need a dedicated space for planning projects and looping in others, create channels between organizations, where members of invited organizations can freely come and go as needed. Simply send an invite to any partner and start messaging in Slack as soon as the other side accepts. It’s the same Slack you use every day, but with people outside of your workspace. Slack Connect is a faster, more secure way to work than emailing people outside your company. But what happens when you’re working with someone new, like a sales prospect, and you don’t have a channel established? This often means reverting to phone calls, emails and other forms of intermittent, siloed communication-unless you and your partner both use Slack. If your organization is using Slack today, you’ve likely experienced how channels bring the right people together to share ideas, make decisions and quickly move work forward.
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